Privacy Policy And Terms Of Service

Last updated: August 5, 2025

By accessing or using the services of CCMS-CWC, you agree to the following Terms of Service (ToS) and Privacy Policy. Please read them carefully before using our services.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

CCMS-CWC services are available to individuals 13 years and older, with parental consent required for minors under 18.

Section 1: Terms of Service

Eligibility and Age Requirements

Our counseling services are available to individuals 13 years and older. Minors under 18 require parental consent and participation in initial consultations.

Nature of Counseling Services

CCMS-CWC provides professional mental health services including but not limited to:

  • Anxiety and Depression Therapy
  • Medical Integration Therapy
  • Forensic Psychology Evaluations
  • Veteran PTSD Therapy
  • Blended Family Therapy
These services are provided by licensed professionals but do not replace emergency medical care. In crisis situations, please contact 911 or your local emergency services.

Cancellation Policy

We require 24-hour notice for appointment cancellations. Late cancellations may incur a fee equivalent to 50% of the session cost.

Confidentiality

All sessions are confidential except in cases involving:

  • Risk of harm to self or others
  • Suspected child/elder abuse
  • Court-ordered disclosures

Limitation of Liability

While we provide professional mental health services, individual outcomes may vary. We cannot guarantee specific results from therapy.

Telehealth Consent

By using our online therapy services, you acknowledge:

  • Potential limitations of technology-based services
  • Responsibility for maintaining a private environment
  • Understanding of emergency procedures

Section 2: Privacy Policy

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions:

Definitions

  • Company refers to CCMS-CWC
  • Service refers to our counseling services and website
  • Website refers to https://www.ccms-cwc.com

Data Collection

We collect:

  • Contact information for appointment scheduling
  • Health history for treatment planning
  • Payment information through secure processing

Health Information Protection

We comply with HIPAA regulations and use encrypted EHR systems for storing client records. All clinical notes are kept separate from payment information.

Communication

We use secure platforms for:

  • Video conferencing
  • Secure messaging
  • Document sharing
Standard SMS/email are not used for clinical communication.

Third-Party Services

We partner with:

  • Secure video conferencing providers
  • HIPAA-compliant payment processors
  • Electronic Health Records systems

Policy Updates

Changes to policies will be:

  • Posted on our website
  • Announced via email to active clients
  • Available in paper format upon request

Contact Information

For questions or concerns:

  • Phone: (734) 748-5796
  • Secure messaging through client portal
  • Mail: 705 South Main Street, Suite 101-M, Plymouth, MI 48170

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